Payment and Contact Information
Payment Information:
We accept most major credit cards, Interac e-Transfer, and wise.com transfers.
Interac e-Transfer - no fees!
Canadian and some international customers can send Interac e-Transfers with no additional fees. Our address for Interac e-Transfers is sales@fastforward.ca - remember the .CA at the end! We have a Direct Deposit setup so no password will be needed.
Wise - lowest fees for all involved!
For American and International Customers, Wise has the lowest fee method for sending payments.
Go to http://www.wise.com
After you, Login / Register, click Send Money at the top left.
Your currency will be at the top; IMPORTANT: ensure that CAD is selected.
Ensure that the "Recipient gets" is equal to the invoice amount.
Click Continue
Use the email address: sales@fastforward.ca
Bank details
Select: Interac
Name of the business: David Marshall
Interac registered email: sales@fastforward.ca (remember, it's .CA and not .COM!)
Click Confirm
Visa, MasterCard, American Express, Discover, Google Pay, Apple Pay
Only use this link if you have an invoice from us:
Goto this link to pay
Enter the Amount in Canadian Dollars.
Enter the required customer and payment information.
Click pay!
If the payment doesn't go thru, call your credit card company! Sometimes transactions are declined as we are in a different country than you, once you call, all is good!
Cash
We accept Canadian cash only and only in person. Sending cash in the mail is a really bad idea!
Contact Information:
Email: support@fastforward.ca This is our preferred method of communication!
Twitter: @FastForwardAuto
Facebook: https://www.facebook.com/FastForwardAuto/
Web: https://www.fastforward.ca
Phone: +1 (778) 764 0139
A very important note about calling us:
When we work on a customer's harnesses, we do so without interruption to ensure everything is done on time and, most importantly, correctly! For this reason, we don't usually take phone calls once we are in the shop and working. Email is the absolute best method to contact us, as we reply during natural breaks in our workflow, and provides us with a record of our conversation so we can assist you even better!
Shipping Address:
Please use the Post Office to send us the core parts. Customers who use UPS, FedEx, or other couriers besides the Post Office to send us core parts will be responsible for all border brokerage fees and an additional $25 delivery fee, as UPS and FedEx do not deliver directly to our shop. We must use a local parcel delivery service to get these packages as it is a 32km, 45-minute round trip. To avoid these fees, you can use the Post Office and follow these instructions: How to send your parts to Fast Forward Automotive.
Fast Forward Automotive
4356 Quesnel-Hixon Rd
Quesnel BC V2J 6Z3
Canada
Business Hours:
If you want to visit us, please make an appointment first, as Fast Forward Automotive does not have a retail store.